Behind the Reality

Free Shipping

We ship all artworks well packed, safe and secure, and with insurance free of charge all around the world. Free shipping includes all packaging supplies as well as insurance. Please note that any additional taxes, customs duties or expenses incurred due to complying with foreign regulatory requirements or laws are your responsibility. If our courier cannot deliver our package to your address, and also if you fail to provide us with your correct and full address, you will be responsible for any additional shipping costs.

Please note, we can ship to any address in the world, but customers from countries in Asia, Africa, and South America might be charged for additional shipping costs.

Usually the artist sends his work personally to your postal address using priority services of the local postal office or preferred courier. Express shipments or any other special shipping mode required by you may result in additional shipping costs. Please contact us to get a quote.

Expect all orders to be shipped within 5-10 days from the time they are placed, however most packages go out more quickly. Note that the delivery time can vary substantially depending on the size of the work and the location of the customer and the artist.

100% Money Back Guarantee - Return Policy

If you are not fully satisfied with your artwork, you may return it within fourteen days of receipt for a full refund or replacement, as long as the artwork is still in mint condition. If you wish to return an artwork, simply send us a message by email before you send out the artwork well-packed back to the address of the artist. Please note that return shipping costs are on your side. We will notify you of your refund once we've received and processed the returned artwork. You should expect to receive your refund within thirty days of giving your package to the return shipper, however in most cases you will receive a refund much more quickly. Our return policy as well as our 100% money back guarantee is only valid for Europe and North America. Customers from other countries can not return their artworks after their purchase. Please note we do not offer any refunds for artworks purchased in one of our time-limited special offers.

Please note that artworks must be removed carefully from the packaging as we accept no liability for any damage incurred to the artwork by the customer. All items are packaged before sending with the utmost care and attention; any artwork not in mint condition will not be dispatched. The 5 Pieces Gallery reserves the right to issue refunds at any time prior to delivery if the artwork is not available at the moment.

This store uses the safe and secure payment method PayPal and accepts Visa, MasterCard and American Express as well as PayPal account balances for payments.

PayPal (www.paypal.com) automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level commercially available), so we can’t see your credit card information. By placing an order, you, the buyer, consent to payment being charged to your debit/credit card account via PayPal as provided. Afterwards we will send you a confirmation email of your order to your email address.

Please note that we do not charge any sales taxes. Orders will only be accepted from persons over the age of 18. If you are under 18, please ask an adult to make the sale on your behalf.

It is also possible to pay directly to our bank account. In this case please contact us in advance.

General

What is the mission of 5 Pieces Gallery?
We want to open up the world of art and provide democratic access to it. We aim to enable art lovers and collectors to start building a high-quality collection, irrespective of funds at their disposal.

Beyond the obvious value of exposure to a wide art-curious public through the internet and related publicity, the sale of our artworks directly benefits the artists and institutions we work with.

5 Pieces Gallery mostly sells contemporary fine art with a strong focus on emerging and established artists working in the media of painting, drawing, mixed media, print, and photography. We have a large collection of several hundred artworks, featuring some of the most talented artists around the world.

You can keep up to date with new releases and happenings by subscribing to our newsletter and joining our art club in the footer of this website.

If you have seen the work on display, please supply us with the name of the artist and work title displayed and we will provide you with further information and send you additional pictures of the work.

We strive to include a wide range of selection of art from our inventory on the website, but not every artwork is available online. Just send us an email if you would like to know if other artworks by this artist are available.

Yes, we can place your order. Please contact us.

5 Pieces Gallery is a trusted source for contemporary art online. Every 5 Pieces Gallery original and print comes accompanied by a certificate of authenticity issued by 5 Pieces Gallery and hand signed by the artist. In addition to the edition number and original signature, the certificate features the work’s title, the artist’s name, and the date of issue. The certificate is securely packaged and sealed and shipped together with your order. Having these items shipped together with your artwork ensures that you are getting a real work of art.

No. All artworks come directly from the artists.

By publishing nearly all prices on the website, we take a different approach because our objective is to make the purchase of art as easy and transparent as possible. Our goal is to offer the lowest possible prices while still appropriately valuing the quality of each artwork. We can offer relatively low prices on high quality art because we take great efforts to reduce our fixed costs and to find under-exposed artists who have not yet built an extensive collector base. In setting individual prices, we begin by considering the degree of exposure and demand the artist brings with them to 5 Pieces Gallery and the prices at which an artist has sold work in the past. This is our best indication of how collectors already value the work.

Collecting is a very personal experience for everyone – what is most important is that you find artists whose work speaks to you in a unique way. We only represent the artwork of artists who have the potential to become household names and are worth every dollar you spend. But even though the value for the artworks of most 5 Pieces Gallery artists generally do increase as their careers advance and as there is more demand for their work, we hope our collectors purchase art at 5 Pieces Gallery as a personal investment—because it moves them on an aesthetic, emotional, and intellectual level. Although many of our collectors enjoy purchasing art as an investment, we advocate buying art primarily for the enjoyment you get from the work. After that, the investment potential becomes incidental and merely a potential bonus to your overall enjoyment of the work.

A limited edition print comes from an edition with a predetermined, finite quantity. For example, a limited edition of 50 means only 50 prints will ever be created in this edition. Our limited editions are delivered with a Certificate of Authenticity that is hand signed and numbered (e.g. 1/50) by the artist. Additionally, the artist will hand sign and number the print itself.

How are the prints made?
We print on museum quality paper and use the finest archival inks. The details and materials used for each print and original are included on the product detail page.

How does one care for prints?
Each 5 Pieces Gallery print meets the highest standard of quality to achieve the best results and longevity. Please go to the page Art Consulting where you can find more information about preservation, conservation and restoration of print editions. You can read all about care for prints.

We don't have an in-house service but can recommend a framer in most major cities.

We currently show the work of nearly one hundred international artists and are constantly adding new artists, so we can offer a broad and fresh collection of fine art. Our director and art consultants regularly review the work of upcoming artists, in addition to going out in museums, galleries and to art fairs.

No, we are currently not take any submissions.

Please use our contact form to email the relevant person; they will contact you directly.

Please use the contact form to report an issue.

Shipping

We can ship almost anywhere in the world via national postal offices and different couriers such as Federal Express, DHL, EMS and more. All artworks are shipped directly from the artist.

All artworks are well packaged with the utmost care and most professional services available, to minimize the risk of damage during shipping and delivery. We ship the artworks mostly with the Priority service of the national postal offices or couriers. Please contact us right after your order if you would like to receive an Express shipment to discuss possible additional costs.

Yes, if you wish your artwork to be sent flat, we will do that of course.

Insurance for all original artworks will be arranged for by the dispatch company. These costs have already been included in the grand total.

It depends on each work, but it usually takes anywhere 3-8 working days for domestic shipments. In case the artwork is being shipped to another country it would take approximately 5-10 working days to arrive at most destinations. 
In case the delivery is in Asia, Africa, South America or Australia, it would take approximately 10-20 working days.
 Please note some works require printing and signing after we receive your order, which can take additionally some working days.

In the rare case that the artwork gets damaged in the shipment process, contact us immediately or within 14 days after the work reaches your address. We will guide you through your options. These may include replacing the damaged work (in the case of multiple editions) or providing a full refund. Unfortunately, we cannot accept any responsibility for work that has arrived damaged if you have not contacted us within 14 days of receiving your order. We suggest that customers inspect their artwork as soon as possible after they receive it.

We are offering free shipping worldwide.

Payment

We accept all currencies PayPal accepts as well as all major credit and debit cards. For large transactions alternative arrangement can be made; please contact us to discuss.

Paypal is a safe and secure payment system. PayPal accepts credit cards, debit cards and bank account payments.

Yes, but an account can easily be set up within minutes. If you do not want to install a PayPal account, there is always an option that allows you to pay without creating an account, just contact us.

With PayPal, you can make a secure purchase without revealing your credit card number or financial information to us.

Sales tax are not added to any orders.

Yes, if you are not satisfied with the work you have purchased just email us within 14 days and we'll send you a full refund after receiving the work back.